Energy Assistance

Updated February 2017   Fact Sheet PDF

Home Energy Assistance Program

The Home Energy Assistance Program (HEAP) helps low-income households with home energy costs by administering Regular Assistance and Crisis Intervention Programs. Each program provides financial assistance to eligible households with a one-time per year payment to the household's energy supplier or, under certain circumstances, to the applicant. The Crisis Intervention Program helps eligible households facing energy-related emergencies.


To qualify for this program, you must:

  • be a resident of Arkansas
  • need financial assistance for home energy costs
  • have a household annual income (before taxes) that does not exceed the appropriate amount listed below

Household Size

Maximum Annual Income
















Program Contact Information

(501) 682-8726



If you are eligible and wish to participate, contact your nearest Community Action Agency by visiting You may call, email, or write them expressing your desire to apply.


Weatherization Assistance Program

The Weatherization Assistance Program (WAP) helps low-income households reduce their heating and cooling bills by providing full-scale home energy conservation services. Services provided by the program result in a more comfortable, safe home and a permanent improvement in the lives of occupants. The program is operational year round.


How Does It Work?

After a household is determined eligible, the local agency schedules an energy inspection of the home. A United States Department of Energy (DOE)-trained Energy Auditor completes a full inspection of the energy, health, and safety concerns of the home and completes a Work Order/Job Write-Up. A network of Community Action Agencies (CAAs) use crews or local private-sector weatherization contractors to complete the work at no cost to the occupants.



Households with incomes that lie within 200% of Poverty Guidelines as determined by the DOE may be eligible for the Weatherization Assistance Program. In addition, those households with a member receiving SSI are categorically eligible.


Due to limited funding, priority points are awarded to households with members who are elderly, handicapped, children under seven, or Native Americans.


Typical measures:

  • air sealing
  • attic and sidewall insulation
  • weather-stripping
  • minor repairs associated with the weatherization work
  • replacing broken windows
  • caulking and weather-stripping doors and windows
  • insulating un-insulated ceilings, walls, and floors
  • tuning up storm windows, thermostats, and furnaces
  • health and safety measures required prior to weatherizing the house



Applicants must apply and be determined eligible for the Weatherization Assistance Program. The Head of Household may apply to the local Community Action Agency (CAA). Applicants are required to provide household income information.


Find your local CAA by visiting and searching for “weatherization assistance program” or by calling (501) 682-8729.


This fact sheet is a collaboration of the Center for Arkansas Legal Services and Legal Aid of Arkansas, Inc. These nonprofit organizations provide free legal assistance to eligible Arkansans who meet income, asset, and other guidelines. Legal assistance may also include advice and counsel, brief services, or full representation depending on the situation. For more information about civil legal aid in Arkansas, please visit For information specific to Legal Aid of Arkansas, Inc., visit Apply for services online or by calling 1-800-9-LAW-AID (1-800-952-9243).
The information and statements of law in this fact sheet should not be considered legal advice. This fact sheet is provided as a broad guide to help you understand how certain legal matters are handled in general. Courts may interpret the law differently. Before you take action, talk to an attorney and follow his or her advice. Always do what the court tells you to do.
Content provided by: Legal Aid of Arkansas, Inc.


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